Delete your Nutmeg account

Last updated: 12 October 2026

You can delete your Nutmeg account and the personal data linked to it, in the app or by writing to us.

In the app (fastest)

Open Nutmeg and sign in.
Go to Settings → My account → Delete account.
Read the summary, type DELETE to confirm, and tap the delete button.

Your account is closed straight away, and you are signed out.

Before you start: if you are the only captain of a club, hand over captaincy to another player, or delete the club first. The app tells you which club.

If you cannot use the app

Email support@aquanoirdigital.com from the email address linked to your account, or tell us the phone number on the account. Use the subject "Delete my account". We may ask you to confirm it is you before we act. We aim to complete the deletion within 30 days and will confirm by email.

What is erased

Your name, city, locality, playing details, height, weight, gender and photo link.
Your saved location and address.
Your phone verification, your guardian's consent record (for accounts under 18) and your notification settings and tokens.
Your posts, comments, likes, follows and "looking for" listings.
Invitations and join requests sent to you.
Your sign-in: it is closed, and your phone number or email can be used again to start a new account.

What stays

Match results, goals, cards and squad history stay on the records of the clubs you played for, because they are part of other players' records and leaderboards. After deletion they show as "Deleted player", with nothing that identifies you.

Reports. If you reported someone, or someone reported content you posted, the report is kept for as long as we need it to keep the community safe or to meet legal duties. A report you made stays without your name. A report about content you posted keeps a copy of that content. Blocks you made, or that were made against you, are erased.

Get a copy of your data first

Settings → My account → Download my data gives you a copy of what we hold about you.

Questions

support@aquanoirdigital.com